All projects

Dynamics 365 Guides

(Coming soon!)
COMPANY
Microsoft
ROLE
Product Designer
TEAM
1 Designer (me), 2 Senior Designers, 2 UXRs, 6 SWEs, 2 PMs, 1 Content Designer, 1 Design Producer, Creative Director, GPM
TIMELINE
Nov 2020 - Nov 2021

OVERVIEW

The product I worked on, Dynamics 365 Remote Assist, was being absorbed into Dynamics 365 Guides and a small team from both products was put together to handle the transition. I was an IC designer collaborating most frequently with the 2 senior designers on the team. I was responsible for the hands on work like fleshing out design flows from higher level frameworks and running the UR studies that I co-designed with my UXRs. This was a year long process of envisioning this new combined platform, testing prototypes, and eventually releasing the first version to customers.

You can find more about the work we did via this launch video, article, and feature breakdown.

PROCESS –
PROCESS –
PROCESS –
PROCESS –
No items found.

the PROBLEM

No items found.

the process

No items found.

Reflection

ready
DRAG